Frequently Asked Questions

Why create an account to buy at Ruddersafe-shop.com?
When you first place an order at Ruddersafe-shop.com you will be requested to fill out a form with personal information about you such as email address, name, country and address.
The advantage is that you don't have to put in these data the next order when you have created an account.
A wish list, a previous purchase, a filled basket or an invoice can be seen easily with an account.

I forgot my password, now what?
If you have lost your password, you can apply for a new one with the appropriate link at the password login screen (when you type in a wrong password). If that does not work for some strange reasons, please contact us by phone, or contact us by e-mail. We're happy to help you!

The shopping cart on your website, what is it about?
In the shopping cart all your items are stored which you have found while shopping at Ruddersafe-shop.com.
Of course you can always change the articles in the cart, delete them, or change quantity!

Do I have to login?
No, this is not necessary. You can also order from us without an account.
Then again, the advantage of creating an account is that you don't have to put in all of your personal data the next order. 
A wish list, a previous purchase, a filled basket or an invoice can also be seen easily with an account!